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FAQs


FAQ

FREQUENTLY ASKED QUESTIONS

1.What are your prices?

Our prices are subject to change depending on supply and other market factors. We will send you an updated price list after your company contact us for further information.

2.Do you have a minimum order quantity?

Yes, we require all international orders to have an ongoing minimum order quantity. Generally speaking, the minimum order quantity for regular products is 30pcs, and some products are 100pcs. Small trial orders are also acceptable.

3.What are you terms of payment ?

Negotiable . Usually T/T30% as deposit, and 70% before delivery.We will show you the goods photos of the products and package before your pay the balance. Also can accept Paypal , Western Union. Credit card available.

4.What is the average lead time?

For samples, the lead time is about 7 days.
For mass production, the lead time is 25-35 days after receiving the deposit payment. The lead times become effective when we have received your deposit and your final approval for your products.

5.What are your terms of delivery?

EXW, FOB, DDP, DDU

6.What can I do if could not find the goods on you website?

You’re much welcome to contact our sales with specific information (such as OE number, and the pictures of back side, front side and pin configuration etc),so that we can check it for you whether we can make the item or not.

7.How to get a quotation ?

Advice us the needed OE number, color, picture, etc via email or on-line chat tool. We will send you the quotation ASAP.

8.How do I know that you have sent out the parts?

Once the parts have been sent out, the tracking number will be provided so that you can check where your goods at all times.

9.How do you pack your goods ?

Generally, we pack our goods in brown(white) carton or corrugated outer cartons are also available per customers’ requirement.

10.What is your sample policy?

We can supply the sample, but customers have to pay the sample cost and the shipping cost.